Employment is a transaction, right? People go to work to get paid (to keep a roof over their head, food on the table, send the kids to university, etc.). Employers pay people to come to work. Simple. So, why the constant fuss about employee satisfaction and even, happiness? Put simply, happy employees are more productive … and a more productive business is more secure, more profitable, etc. In fact, a study by the University of Warwick actually put a figure on this: happy people are 12% more productive.