Can your managers manage … feedback?


Many skills are essential to being a good manager but given that every manager manages people (the clue is in the title!) the ability to communicate is arguably the most essential competence for the job. And when it comes to communicating, giving an employee feedback about how they’re doing their job can be a particularly tricky type of communication to deliver. Whether you’re telling someone they’re doing great or the opposite, the message may be simple but the person on the receiving end may find it difficult to hear (in face, many people find it harder to accept
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