10 reasons for non-performance – and what to do about it

Sometimes the art of performance management (and the true test for the manager) lies in dealing with an employee who isn’t performing i.e. they’re not doing their job. Now, that message could be delivered simply and without concern for feelings in what used to be called, for some reason, a ‘parental’ style of management (harsh parenting!) But the ‘art’ is in delivering a message that the receiver won’t want to hear in such a way that they not only hear, and understand it, but are motivated to act on it. Keep your calm The technique and process for giving


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