Can your managers manage … conflict?


Conflict is inevitable. If you don’t believe that, take a look at the news headlines, or cast your mind back to your last family reunion. Alongside our undeniable capacity for greatness, as a species we can also be petty, vindictive, small-minded, and most of all, unforgiving of those who disagree with us. If that all sounds rather bleak then take comfort in the fact that conflict can also be the engine that drives a truly creative and thriving business. What is conflict? A definition always helps. How about this one? Conflict is… …a
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