Employee engagement

According to the CIPD’s latest Employee Outlook survey (from autumn 2016), the UK workforce remains more than a little unengaged with its work. The CIPD looked at four key engagement factors: how much influence people have over their own job, how well they feel their skills are used, how motivated they feel, and their willingness to put in extra effort. If we average out these four results to get a crude overall engagement score, only 30% of workers feel ‘engaged’ (it’s worth noting that

Can your managers manage… performance?

According the CIPD’s latest HR Outlook survey, employees tend to see their leaders as competent when it comes to technical, financial and operational matters but not so much in terms of people and performance management. In fact, 46% see performance management as one of the top five leadership behaviours needed over the next three years. So, that begs the question for all of us: do we need to be better at managing performance? Why bother with performance management?

10 reasons for non-performance – and what to do about it

Sometimes the art of performance management (and the true test for the manager) lies in dealing with an employee who isn’t performing i.e. they’re not doing their job. Now, that message could be delivered simply and without concern for feelings in what used to be called, for some reason, a ‘parental’ style of management (harsh parenting!) But the ‘art’ is in delivering a message that the receiver won’t want to hear in such a way that they not only hear, and understand it, but are motivated to act on it. Keep your calm The technique and process for giving

Deciphering the apprenticeship levy

Orwell’s ‘1984’ is heading for bestseller status 68 years after publication; on both sides of the Atlantic, politicians and the media are disseminating alternate facts and ‘fake news’ and Brexit is raising alarms about the skills of the UK workforce (if it’s not going to be so easy to import skilled workers, we better see about training our own, etc.). In such confusing times, language becomes more important than ever: we need to understand what is really being said. The apprenticeship levy It feels as if apprenticeships or something

Are Your Employees Proud?

Here’s an easy pride check. When you meet someone new and they ask, “What do you do?” do you say, “I work in sales/IT/management/etc.” or “I work for X company.”? In other words, which are you more proud of (or more willing to confess to): your job or the organisation you do it for? Does it matter? Pride is a funny thing. You know when you feel it yourself but it may be difficult to detect in others. Culturally speaking, it’s also a little ‘un-British’, excessive pride being somehow in bad taste. Broadly speaking, US culture has much less of a problem with declaring